Frequently Asked Questions

Yes. Our API infrastructure is built with enterprise-grade security and reliability in mind. You can count on secure ticket delivery, data privacy, and consistent performance, even during peak demand. 

Ingresso's API encompasses all OCTO standard functionality and much more. We pride ourselves on being industry-leaders, building a feature-rich API that facilitates a diverse range of products, pricing and seat-map support. 

Ingresso’s industry-leading API connects your ticketing system directly to more than 100 global distribution partners, allowing you to offer live ticket inventory, dynamic pricing, and secure barcoded tickets. You not only maximise revenue but also provide guests with a seamless event experience. 

Ingresso streamlines operations with real-time bookings, mobile barcodes delivered instantly via API, and automated reporting. Creating a seamless booking journey for customers, reducing manual complexity of voucher redemption, and associated costs, frees venues to focus on strategy, guest services, and growth. 

Connecting to Ingresso is cost-effective and designed to deliver outstanding value to your business. We offer a range of flexible financial models, so you can choose the option that best aligns with your goals and operational needs. For more details, get in touch with our friendly commercial team.

Ingresso’s feature-rich API supports the full spectrum: general admission, timed entry, and seat-specific live event tickets. Distribute everything from standard admission to complex performances with assigned seating, all delivered seamlessly through the ingresso platform. 

We’ll start by discussing your requirements and establishing necessary agreements. Once that’s complete, our implementation team will guide you through every step of the integration, providing transparent progress updates through our Jira ticket system and regular check-ins.

Absolutely. You maintain authority over which distributors can sell your tickets and precisely what inventory they can access, all managed from within your existing ticketing system. 

The ingresso platform gives you full control over your inventory per distribution partner. You decide which tickets are available and at what price on each partner platform, so you can tailor your distribution strategy, maximise revenue and fill seats efficiently. 

Yes, our system allows you to set pricing rules and implement dynamic pricing in real time, whether it’s standard rates across all distribution partners, or tailored pricing and last-minute promotions for specific partners. 

Once connected, your inventory becomes instantly available to your chosen distribution partners via our real-time API. There’s no need for individual integrations or lengthy onboarding processes. 

Our channel management services are fully tailored. Whether you need simple partner connections or full accounting and finance administration, ingresso flexibly supports every level of requirement. 

Ingresso partners with a global network that includes major OTAs, travel agents, online retailers, and prominent brands like Ticketmaster, Expedia, Tripadvisor, GetYourGuide, Groupon and others—ensuring your tickets reach the widest possible audience.

One connection to ingresso unlocks a diverse range of suppliers spanning major entertainment venues, museums, sports venues, and global attractions.

A feature-rich API unlocks more than just general admission—it lets you effortlessly sell and manage tickets for date, time, and seat-specific live events in real-time, supporting dynamic pricing, removing the complications and restricted access of the outdated allocation and voucher model. This means you can deliver unmatched flexibility and reach for every type of ticketed experience. 

Integration is straightforward—once mutual NDAs and ticketing agreements are signed, our technical team provides detailed documentation, testing environments and technical support throughout onboarding, and QA certification, ensuring a secure and smooth setup.

Getting started is easy. Once connected via our API, you gain access to your agreed live ticket inventory. 

There are two options for working with suppliers – Direct or Ingresso Managed. For Direct partnerships, you will contract with and pay suppliers directly for ticket inventory. For Ingresso Managed partnerships, ingresso will contract with and pay the venues, removing the time and administrative burden of contracting directly. Ingresso will then source payment from you for tickets sold.

The decision of whether to work via a Direct or and Ingresso Managed model is ultimately made by the supplier, with ingresso facilitating optimum partnerships. 

With one connection to ingresso, you’ll unlock incremental revenue by expanding instant access to in-demand products, eliminating the need, time and cost of multiple separate integrations. 

Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis dis parturient montes, nascetur ridiculus mus. Donec quam felis, ultricies nec, pellentesque eu, pretium quis, sem. Nulla consequat massa quis enim. Donec pede justo, fringilla vel, aliquet nec, vulputate eget, arcu. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo. Nullam dictum felis eu pede mollis pretium. Integer tincidunt. Cras dapibus. Vivamus elementum semper nisi.